Archive | leadership stuff

05 June 2010 ~ 3 Comments

Fired Up or Burned Out (Part 3)

I’m reading “Fired Up or Burned Out: How to Reignite Your Team’s Passion, Creativity, and Productivity” and just sharing my reflections here. Part 1 is here Part 2 is here.
Chapter 2: The Science of Connection
In recent years, neuroscientists have discovered that positive human contact has a physiological effect on people… (pg. 9)
Other research establishes that [...]

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01 June 2010 ~ 4 Comments

Lessons Learned in Customer Service | Chick-fil-A

If you know me, you know I’m a “Raving Fan” of Chick-fil-A. I’ve always been a fan – the food is great, the atmosphere is so positive, and like I’ve told my wife, I’ve never even had a “not great” experience there. When we go there and we’re fumbling around with the kids, their stuff, our stuff, [...]

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31 May 2010 ~ 3 Comments

Lessons Learned in Customer Service (intro)

There was a time when I was a frequent blogger, posting at least 5-7 times a week. I usually blogged on churchy ideas, worship stuff, funny stuff, design stuff, and family stuff. Then I got rid of my internet and resigned my position at my church. Then I got a new position, at a new [...]

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17 May 2010 ~ 4 Comments

Fired Up or Burned Out (Part 2)

This is a picture of the Governor of California. He’s got very large muscles. That has nothing to do with this post.
I’m reading “Fired Up or Burned Out: How to Reignite Your Team’s Passion, Creativity, and Productivity” and just sharing my reflections here. I love the book. I love reading about stuff like this. And I [...]

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10 May 2010 ~ 3 Comments

Fired Up or Burned Out (Part 1)

I’m making my way through “Fired Up or Burned Out: How to Reignite Your Team’s Passion, Creativity, and Productivity.” So far, I’ve found it to be an incredibly powerful book with some real applicable leadership principles. After I got about half way through it, I recommended that our executive staff at Rancho Community go through [...]

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