01 June 2010 ~ 4 Comments

Lessons Learned in Customer Service | Chick-fil-A

If you know me, you know I’m a “Raving Fan” of Chick-fil-A. I’ve always been a fan – the food is great, the atmosphere is so positive, and like I’ve told my wife, I’ve never even had a “not great” experience there. When we go there and we’reĀ fumblingĀ around with the kids, their stuff, our stuff, [...]

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07 September 2009 ~ 3 Comments

More on Chick-fil-A

More on Chick-fil-A

I don’t have a lot of time to blog lately, and tonight is no exception. But I did want to take a minute and share why I am a big Chick-fil-A fan.
I’ve always loved Chick-fil-A, ever since they came to Temecula & Murrieta; before that I had no idea what it was or even how [...]

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30 July 2009 ~ 4 Comments

An Update

An Update

Well, the blog is takin’ a hit. I just can’t seem to find the time to write much here lately – so, another mind-dump update:

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29 June 2009 ~ 13 Comments

Chick-fil-A Wisdom

So I was casually listening to the Saddleback Worship Conference online today, when I heard some stuff that spoke right to who I am… It was from Dan Cathy, chief operating officer of the Atlanta-based chain, Chick-Fil-A. Here’s my random notes:
“If people don’t leave your church/organization and tell other people about what a GREAT EXPERIENCE [...]

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